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FAQ by category “Operation Troubles”

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  • V9 series

    Pressing the reset switch does not clear history data.

  • V9 series

    Alarms are not saved in the alarm history as specified for [Number of Data to Save] in the alarm server settings.

  • V9 series

    The V series does not recognize the storage device.

  • V9 series

    The time and date is not displayed correctly.

  • V9 series

    A screen in multiple languages is created; however, the displayed language cannot be switched.

  • V9 series

    Device address display is too long to see each address correctly while editing screens. Can I make the address display shorter?

  • V9 series

    The data for a trend part ([Display Mode: Real Time Display]) differs from the latest data in the PLC.

  • V9 series

    The graph of a trend part (Display Mode: Real Time Display) is not displayed.

  • V9 series

    Messages are not displayed in the alarm tracking display.

  • V9 series

    Cannot make entries with a keypad.

  • V9 series

    Negative values or decimal fractions cannot be entered with a keypad.

  • V9 series

    Characters are not displayed in character display parts as intended.

  • V9 series

    Pressing the touch switch activates nothing or activates a position that deviates from the switch.

  • V9 series

    The lamp lights up even though the bit in the lamp device memory is not ON (OFF).

  • V9 series

    Pressing a switch does not activate anything.

  • V9 series

    When a screen with an overlap display is switched to another and is switched back, the overlap part disappears.

  • V9 series

    Overlap editing is disabled.

  • V9 series

    The V series does not switch from the RUN screen to Local mode.

  • V9 series

    The POWER LED does not light up or flashes.

  • V9 series

    I do not want to show a status bar on the bottom right corner of V9 screen.

  • V9 series

    When executing file comparison, screen programs were mismatching though they supposed to be the same.

  • V8 series

    Pressing the touch switch activates nothing or activates a position that deviates from the switch.

  • V8 series

    MONITOUCH does not switch from the RUN screen to the Main Menu screen.

  • V8 series

    Pressing a switch does not activate anything.

  • V8 series

    Switches cannot be placed in arbitrary positions.

  • V8 series

    The lamp lights up even though the bit in the lamp memory is not ON.

  • V8 series

    The POWER LED does not light up or flashes.

  • V8 series

    Communication between the PLC and the V series is slow.

  • V8 series

    The time and date is not displayed correctly.

  • V8 series

    Messages are not displayed in the alarm tracking display.

  • V8 series

    Transparency of a pattern is not effective on an animated screen.

  • V8 series

    Trend graphs cannot be displayed.

  • V8 series

    I cannot make entries with a keypad.

  • V8 series

    The Card Format switch (SRAM format) is not effective when pressed.

  • V8 series

    The data displayed in a trend graph is different from the most recent data in the PLC.

  • V8 series

    Characters are not displayed in character display parts as intended.

  • V8 series

    When a screen with an overlap display is switched to another and is switched back, the overlap part disappears.

  • V8 series

    The PLC memory address for a part is garbled as "??" or is "blank".

  • V8 series

    In the alarm tracking display, alarm data is not tracked for the specified number of times.

  • V8 series

    Pressing the reset switch does not clear history data.

  • V8 series

    Graphics do not move on an animated screen (in graphic mode or graphic relay mode).

  • V8 series

    Negative values or decimal fractions cannot be entered with a keypad.

  • V8 series

    Overlap editing is disabled.

  • V8 series

    The screen is not switched according to the command from the PLC (external).

  • V8 series

    Cannot upgrade from the Hakko Electronics website (with Windows XP SP2).

  • V8 series

    Communication between the temperature controller and the V series is slow (V7 series).

  • V8 series

    Vertical lines are drawn in the trend sampling area but disappear.

  • V8 series

    When a character entry switch is pressed, the switch name on it disappears.

  • V8 series

    Previous numeric data or characters remain in a numerical data display or character display part.

  • V9 series

    Ladder transfer cannot be performed properly.

  • V9 series

    I want to show a multi-overlap using a button but the overlap does not appear.

  • V9 series

    I want to show a multi-overlap using PLC command but the overlap does not appear.

  • V9 series

    I want to show a multi-overlap using macro command but the overlap does not appear.

  • TELLUS and V-Server

    Connection with MITSUBISHI Q series via Ethernet cannot be established.

  • V8 series

    MONITOUCH does not recognize the CF card.

  • V8 series

    A screen in multiple languages is created; however, the displayed language does not change.

  • V8 series

    Ladder transfer cannot be performed properly.

  • TELLUS and V-Server

    Connection with YOKOGAWA FA-M3 via Ethernet is not established.

  • TELLUS and V-Server

    Displayed characters are garbled or do not fit in the designated spaces.

  • TELLUS and V-Server

    I cannot do the following in the HMI mode:
    WAV file replay
    JPEG file display
    Reading and writing a recipe file [RECxxxx.csv]

  • TELLUS and V-Server

    I click a button on the screen in the remote mode, but the data is not written to the MONITOUCH or PLC.

  • TELLUS and V-Server

    I cannot do the following in the remote mode:
    WAV file replay
    JPEG file display

  • TELLUS and V-Server

    The screen of the monitored device does not shift even when I shift the screen in the remote mode TELLUS.

  • TELLUS and V-Server

    The monitored device comes to a STOP state on V-Server.

  • TELLUS and V-Server

    Though a monitored device is updated from V-Server, the version number the monitored device goes down.

  • TELLUS and V-Server

    I want to use alarm monitoring function, but the option [Alarm Monitor Setting] is inactive.

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FAQ by product

  • V9 series

  • V8 series

  • TELLUS and V-Server

Most searched FAQs

  • Communication Error "Timeout"
  • Communication error "Error code received"
  • "The port cannot be opened."
  • How to save sampling data even after turning off the V series
  • "System Error xx"
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