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FAQ by product “V9 series”

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Error

  • Communication Error "Error code received"
  • I cannot set the IP address to setup VPN connection.
  • "Line length over"
  • "An error has occurred (123)"
  • "Editor is occupied by another port"
  • The PLC device memory address for a part is garbled as "??" or is "blank".
  • "Import file is not selected"
  • "It is not possible to open this file because there is a function that is not able to use."
  • "The size is too large to communicate."
  • "Receive timeout"
  • "The port cannot be opened."
  • "Insert Storage in V9"
  • Setup Error
  • Screen Program Error "Error : XX (XX : XXX)"
  • Communication Error "Simulator: Timeout", "Simulator: Link down"
  • "Battery changeover required"
  • Communication Error "Timeout"

Operation Troubles

  • Pressing the reset switch does not clear history data.
  • Alarms are not saved in the alarm history as specified for [Number of Data to Save] in the alarm server settings.
  • The V series does not recognize the storage device.
  • The time and date is not displayed correctly.
  • A screen in multiple languages is created; however, the displayed language cannot be switched.
  • Device address display is too long to see each address correctly while editing screens. Can I make the address display shorter?
  • The data for a trend part ([Display Mode: Real Time Display]) differs from the latest data in the PLC.
  • The graph of a trend part (Display Mode: Real Time Display) is not displayed.
  • Messages are not displayed in the alarm tracking display.
  • Cannot make entries with a keypad.
  • Negative values or decimal fractions cannot be entered with a keypad.
  • Characters are not displayed in character display parts as intended.
  • Pressing the touch switch activates nothing or activates a position that deviates from the switch.
  • The lamp lights up even though the bit in the lamp device memory is not ON (OFF).
  • Pressing a switch does not activate anything.
  • When a screen with an overlap display is switched to another and is switched back, the overlap part disappears.
  • Overlap editing is disabled.
  • The V series does not switch from the RUN screen to Local mode.
  • The POWER LED does not light up or flashes.
  • I do not want to show a status bar on the bottom right corner of V9 screen.
  • When executing file comparison, screen programs were mismatching though they supposed to be the same.
  • Ladder transfer cannot be performed properly.
  • I want to show a multi-overlap using a button but the overlap does not appear.
  • I want to show a multi-overlap using PLC command but the overlap does not appear.
  • I want to show a multi-overlap using macro command but the overlap does not appear.

Questions about

  • How to read or write data between the temperature controller/inverter and the PLC device memory or internal device memory at regular intervals
  • How to limit the values that can be entered through the keypad
  • How to designate entry targets in which data can be entered
  • How to display multiple lines on a trend part asynchronously
  • How to draw reference lines for a trend graph part
  • How to save logging data to a csv file
  • How to give headings to logging data output to CSV files
  • How to check whether or not a storage is recognized
  • How to store screen data in a storage device
  • How to remove storage devices safely from the V9 series unit
  • How to set (correct) the calendar
  • How to display screens in foreign languages
  • How to check the communication condition between the temperature controller and the V series
  • How to connect two temperature controllers/inverters from different manufacturers
  • How to check the operation of screens without connecting to a PLC
  • How to check operation of the V9 series from the PC
  • I want to install a viewer software on a VNC client.
  • I want to disconnect my VNC client from the V9.
  • I want to check connection status of the VNC client on my V9.
  • What can I do with VPN function?
  • Can I use VPN function for free?
  • I want to generate logging data in CSV at the determined time every day.
  • I want to create a flow chart screen but it is too large to fit in single screen.
  • How to make the screen dark when it is left untouched for a preset time
  • How to sound a buzzer according to a command from the PLC (external)
  • How to change-over the screen according to a PLC (external) command
  • How to check the number of the screen currently displayed
  • How to display the PC screen on the V series
  • How to change setting for the backlight
  • How to change setting for buzzer
  • How to change communication setting such as [Signal Level] and [Baud Rate]
  • How to specify the number of the initial screen upon powering-on
  • How to change the start-up screen (splash screen)
  • How to update the operating system for the V9 series unit
  • Can I add transition effects to my screens or pop-up windows when they appear?
  • How to copy a screen from one file to another
  • How to paste an image of the created screen into another application like Microsoft Word / Excel
  • How to search for device memory addresses specified for items used on the screen
  • How to find or replace text used in screen data
  • How to change the design of a part placed on the screen
  • How to display overlap parts from the PLC (external)
  • How to disable switches on the base screen and other overlap parts while an overlap part is displayed
  • How to hide overlap parts from the screen while editing the base screen
  • How to overlay one switch on another on the screen
  • How to assign a function to each function switch
  • How to configure two-point pressing
  • How to make a switch work only when the switch is held down
  • How to provide a numerical data entry feature using a keypad
  • I want to download only the changes I made on my screen program to make the data transfer time time shorter.
  • Can I register texts in advance and use them for switch/lamp/text on the screen?
  • I want to extend the USB port to the front panel of the control box.
  • I want to import a image file to place it on a screen.
  • I want to replay a motion picture.
  • How do I place a screen library on a screen?
  • I want to search where a screen library is used.
  • How to read data from a storage device that is inserted in the V series
  • Can I connect V9 only with a temperature controller without connecting any PLC?
  • I want to change texts by the change in bit state.
  • I want to create a transparent button so that only texts on the button changes when its ON/OFF state changes.
  • I want to search where a macro block is used.
  • Can I make a backup of the local screen settings?
  • Can I reflect the settings in a screen program to change the local screen settings?
  • Can I make my macro commands more visible and easy to understand?
  • I want to have scrolling alarm messages on my screen.
  • I want to check network connection of Ethernet.
  • How to save logging data even after turning off power to the V series
  • How to print screen images with device memory addresses displayed on switches, etc.
  • How to prohibit setting changes in Local mode
  • How to replace a discontinued V/GD series unit with a V9 series unit
  • I want to use a tablet PC to monitor and operate V9 screens.
  • How to adjust the brightness of the screen
  • How to indicate battery trouble of the V series on the PLC side
  • Can I display previous trends/alarms on the HMI?
  • Can I check where on the screen the multi-overlap I made is displayed on V-SFT?
  • I want to search where these buttons are used:
    - Screen Change-over buttons
    - Overlap Control buttons
  • Can I output data sheet in softcopy?
  • Can I browse PDF files on V9?
  • Can I zoom in the screen image?

Product Specifications

  • How do I install or update configuration software "V-SFT-6"?
  • What standards is V9 series compliant with?
  • How far is it possible to communicate wirelessly?
  • Which model comply with marine approvals?
  • Is the backlight replaceable?
  • How long will the backlight last?
  • Required operating system and environment for configuration software "V-SFT-6"
  • Which models are compliant with NEMA standards?
  • Which type of Monitouch can I edit with V-SFT Ver. 6?
  • Which models are equipped with wireless LAN access point?
  • What is the model name of a replacement battery?
  • Which models are compliant with UL standards?
  • How long will the battery last?

Available Devices

  • What SD cards and USB flash drives are compatible with the V9 series?
  • What PLC models can be connected?
  • What temperature controller / inverter models can be connected?
  • What barcode readers were verified compatibility?
  • What printers were verified compatibility?

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FAQ by product

  • V9 series

  • V8 series

  • TELLUS and V-Server

Most searched FAQs

  • Communication Error "Timeout"
  • Communication error "Error code received"
  • "The port cannot be opened."
  • How to save sampling data even after turning off the V series
  • "System Error xx"
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